Terms and Conditions

§1 Validity vis-à-vis companies / businesses and definitions of terms

(1) The following Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of contracts apply to orders placed via our online shop https://www.qvist.cc .

(2) If the contract is concluded, the contract is concluded with

Elsner & Jyrch GmbH

Roman Elsner & Alfred Jyrch

Gartenstr. 2

D-01796 Pirna

Register number: HRB 43342 (Amtsgericht Dresden)

(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

The offer shall be accepted in writing or in text form or by sending the ordered goods within one week. If the deadline expires without result, the offer shall be deemed rejected.

(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided for in our online shop.

The order is placed in the following steps:

1) Select the desired goods

2) Confirm by clicking on the "Order" button

3) Check the details in the shopping basket

4) Click on the "Checkout" button

5) Login to the online shop after registering and entering the login details (e-mail address and password).

6) Re-check or correct the data entered.

7) Binding dispatch of the order by clicking on the button "order with costs" or "buy".

Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by sending an automatically generated e-mail (confirmation of receipt). This does not constitute acceptance of the offer. The offer is accepted in writing, in text form or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our GTC by e-mail. You can also view the GTC at any time at ​https://qvist.cc/terms​. You can view your past orders in our customer area under My account --> Orders.

§3 Prices, shipping costs, payment, due dates

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added. 

(2) The consumer has the option of paying via Wire Transfer and Card Payment (by Mollie).

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 20 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day. 

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by mail order. 

§5 Retention of title

  We reserve title to the goods until the purchase price has been paid in full. 


§6 Right of cancellation of the customer as a consumer:

Right of cancellation for consumers

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must send us
Elsner & Jyrch GmbH
Roman Elsner & Alfred Jyrch
Gartenstr. 2
D-01796 Pirna
E-Mail hej@qvist.cc
a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of the cancellation policy


§7 Cancellation form

Cancellation form template

The statutory warranty regulations apply.

To :
Elsner & Jyrch GmbH
Roman Elsner & Alfred Jyrch
Gartenstr. 2
D-01796 Pirna
E-Mail hej@qvist.cc

 I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


 Ordered on (*)/received on (*)


 Name of the consumer(s)


 Address of the consumer(s)


 Signature of the consumer(s) (only for communication on paper)




 (*) Delete as appropriate.

§8 Warranty

 The statutory warranty regulations apply.

§9 Contract language

 German and English are available as contract languages.

Status of the Terms and Conditions Dec.2023

Gratis AGB erstellt von agb.de